To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- Clothing must be unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Return shipping expenses are at customer's cost. Blowhammer.com does not provide prepaid shipping labels.
The customer will be responsible for his return and for its content until receipt by our warehouse. Blowhammer.com is not responsible for lost / damaged / not received shipments by couriers chosen by customers.
If you have received an incorrect or defective item, contact firstname.lastname@example.org within 3 days of receiving the order to agree on the return / exchange procedure.
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually take 1-3 working days from the delivery date.
If you are approved, then your refund will be processed, and a credit will automatically be applied with the original method of payment, within 14 working days.
How soon will I get my exchange?
Once the return has been received and inspected, we will send you an email to inform you of the status of your request. This usually takes 1-3 working days from the delivery date.
If you are approved it will take 4-6 working days to receive the exchange